New Prescriptions
You will normally need to see the doctor for new medication.
Repeat Prescriptions
By email
You can now order your repeat prescriptions by emailing parkview@nhs.net. This email address must not be used for general enquiries or messages to doctors. Your online request will be stored securely on our computer and then processed by the practice during office hours the next working day. Once processed, the prescription will be ready within 2 working days for collection at the practice either by the patient or by your nominated pharmacy. Although you may submit your request at any time of the day or night, we would like to remind you that requests are dealt with only between 8.00am and 3.00pm Monday to Friday. Repeat prescriptions are not processed at weekends. For instance if you submit a request at 3.30 pm on Friday evening, it may not be ready to collect until the following Wednesday.
Please take note of the following points - failure to do so will mean that your request cannot be processed:
Only items listed on your repeat prescription slip can be ordered.
Items can only be ordered when they are due.
Please include your name and date of birth in the email. If incorrect patient details or drug names are submitted, your order cannot be processed by our staff.
Any requests for items which are not listed on the repeat prescription will not be processed.
Please type in the medication names with the exact spelling and doses as shown on your repeat prescription slip. The name on the tablet box may be a "brand name" which is not necessarily the same name as the one on your repeat prescription slip - it's the name printed on the repeat prescription slip that we require.
By post
Please order repeat prescriptions with the slip provided. Please allow 2 full working days for your request to be dealt with. Prescriptions can be passed on to the Chemist of your choice for you to collect from them, alternatively the prescription can be collected directly from the surgery. It can also be posted to you if a stamped addressed envelope is provided. Please note that the surgery is closed on Saturdays and any prescriptions will need to be picked up during week-day surgery hours.
By telephone
We cannot take requests over the phone as it may lead to errors and we will only accept them under prior arrangement due to special circumstances.
Routine medication will be reviewed annually. Please make an appointment to see the doctor before the review date printed at the end of the repeat prescription slip.